Returns & Exchanges

At AlphaRex, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing